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GOOD TO KNOW
Everything you need to know about ordering your Teddy Ford bear, delivery and returns.
Orders are processed within 1–2 business days. After dispatch, delivery typically takes 5–10 business days. This means the total estimated time from placing your order to delivery is approximately 6–12 business days.
Yes. We offer free standard delivery on Teddy Ford orders shipped within the United States.
Yes. Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information. Please allow some time for the carrier to display the first tracking update.
You may request a return within 30 days of receiving your order, provided the item meets the eligibility requirements set out in our Return & Refund Policy. Please contact us before sending an item back so we can provide the appropriate return instructions.
Please inspect your order when it arrives. If your item is damaged, defective or you receive the wrong product, contact us as soon as possible with your order details so we can review the issue and help resolve it.
Payments are processed through secure checkout systems. The payment methods currently available for your order will be displayed at checkout before you complete your purchase.
Teddy Ford currently serves customers in the United States. Please refer to our Shipping Policy for full delivery information and any applicable restrictions.